FAQ

Frequently asked questions

Can I enroll now?

Not yet. Provider certification and course approval are pending with the California Department of Insurance. Enrollment opens only after approval. You can join the launch list to be notified.

Is this course approved by the California Department of Insurance?

No, not yet. The provider certification application is pending, and the course must be approved before it can be offered for credit. Approval numbers will be shown on the Regulatory status page only after they are issued.

Who offers the course?

Quantum AI Financial & Insurance Agency, a California corporation. insurancelicensed.com is the school's website address.

Which license types need the 12-hour course?

Since January 1, 2026, most license types — including Life-Only, Accident & Health, Property, Casualty, Personal Lines and Limited Lines Automobile — require the 12-hour course in ethics and the California Insurance Code. Public adjuster and bail applicants have different requirements. Confirm your requirement at insurance.ca.gov.

Do I still need a 20-hour course?

For most license types, no — AB 943 removed the 20-hour courses. Public adjuster and bail agent applicants still need 20 hours of general insurance study. See our AB 943 page.

Can I finish faster than 12 hours?

No. The course requires at least 12 hours of active study. Only active time counts, and you are signed out after 20 minutes of inactivity.

How long do I have to finish?

180 calendar days from enrollment.

What is the final exam like?

36 multiple-choice questions with a 90-minute limit. The passing score is 70%. You have 3 attempts, and each retake uses different questions.

Is the exam proctored by a person or a webcam?

No webcam is used. Your identity is checked with personal identity questions during the course, and you sign an electronic affidavit under penalty of perjury that you completed the course and exam yourself.

Does completing the course mean I will get a license?

No. Completing the course does not guarantee that you will pass the state licensing examination or be issued a license. Licensing decisions are made only by the California Department of Insurance.

How long is the certificate valid?

A prelicensing certificate expires three years after the completion date. Keep your certificate for five years.

How is my completion reported?

We report completions to the California Department of Insurance within 10 business days.

What does the course cost?

Tuition will be announced when enrollment opens. No payment is accepted before then.

Is the course available in Chinese or Spanish?

The course itself is taught in English. This website is available in English, Chinese and Spanish for general information.